SHIPPING: All packages are shipped priority mail.my2scrappychicks charges a flat rate shipping of $10.00on all orders under $100.00.If you purchase $100.00 or more we ship for free. WE NO LONGER SHIP INTERNATIONALLY.We ask that you allow 7-10 business days to ship. Larger orders tend to take longer as sometimes kits are madeupon ordering. Large premade orders are assembled when ordered. RETURN POLICY: Due to the nature of our products,returns are not accepted.In Most cases kits are made to order.